Who

Tera (Tatyana) Luxembourg

I am a Design Leader with 20+ years of hands-on experience in digital product design and user research, an unwavering passion for innovation, and a track record of excellence in identifying and resolving complex business challenges and successful delivery. I specialize in creating impactful user experiences by developing innovative solutions that effortlessly connect products, services, environments, and data.

As a Digital Transformation expert, I seize any chance to blend cutting-edge technologies with business and design strategies, using data-driven insights and industry best practices. My knowledge extends deeply into the Enterprise world, including sectors like Fintech, Energy, Electric Utilities, Telecommunications, and E-commerce.

My dedication goes beyond product creation; it’s centred around people. I lead with a Design Thinking approach, infusing all aspects of innovation with a human-centric philosophy to fulfill user needs in ways that are technically feasible and strategically sound.

I’m an Empathetic Leader who always elevates and enables those I work with. I foster an inclusive and diverse environment, cultivating mutual respect and empathy. With 15 years at the helm of team leadership, I’m experienced in recruiting and developing design teams and adept at leading virtual and in-person groups. I am dedicated to mentoring young professionals and empowering women.

Beyond my professional life, I am an art and music enthusiast, a cinephile, a yoga practitioner, and a world traveller.

What


Director of Experience Design

Leader of Innovation

Digital Transformation Expert

Agile Discovery & Delivery Lead

People-First Leader & Mentor

How


Personal Principles


Empathy
Taking a “people-first” approach, I use my insights from observation to inspire innovation in creating desirable solutions that meet explicit and latent business and user’ needs.

Integrative Thinking
By looking at the intricate problem from different angles, I search for novel solutions beyond existing alternatives.

Curiosity
In my work, I pose questions and explore constraints in creative ways that process in entirely new directions.

Optimism
I focus on solving an unpredictable situation by balancing a realistic assessment of where we are now and a positive momentum to recover.

Manifesto

I believe in continued learning and sharing my knowledge.
I believe in the power of teamwork.
I believe respectful communication is key to great results.
I believe happiness is a habit.

Highlights of Qualifications
  • 20+ years of entrepreneurial and consulting experience in User Experience & Product Design
  • Bachelor of Fine Arts in Graphic Design from Middlesex University, London
  • Full-stack Design Leader
  • Experienced in building products in a remote and distributed team environment
  • 15 years of experience in team development, leadership, mentorship and supervision
  • Agile Product Management

Specialization

  • Design for Enterprise
  • Product Design at Scale
  • Design for AI Systems
  • User Research (UXR)
  • Innovation & Strategy
  • Product Discovery
  • Intelligent Experience (IX)
  • Enterprise Design Thinking for AI
  • Holistic User-Experience
  • Service Design (CX)
  • Digital Transformation
  • Design for Accessibility
  • UX Metrics
  • Agile Methodologies
  • Project Management
  • Leadership & Management